FAQ's
Do you offer Gift Certificates?
- Imprimis Gift Certificates are a wonderful way to share with
a friend or loved one the gift of self renewal. They are available
in any denomination and are the same as cash (not redeemable
if lost or stolen.) The gift certificates expire 180 days from
date of purchase.
What time should I arrive at Imprimis?
- We know that you want to enjoy your entire rejuvenating experience.
Please plan to arrive 15 minutes prior to your reservation to
allow yourself time to check in, use our complementary shower,
change into your robe and slippers, and enjoy a relaxing beverage
in our tranquility room. Each guest is provided with an individual
locker in our dressing area however we suggest leaving all jewelry
and valuables at home.
What
about beepers and cell phones?
- Imprimis is an oasis of tranquility in a busy world. To receive
the maximum benefit of your spa therapies, we respectfully request
that all beepers and cell phones be turned off to prevent interruption
of your relaxation and renewal experience.
What
about my privacy?
- Your privacy is always respected at Imprimis. You will be
fully draped or covered during all treatments. You may wish
to bring your bathing suit for hydrotherapy or body services
or use disposible garments provided by the spa.
Do
I need a reservation?
- We highly recommend making reservations in advance; however,
feel free to call on short notice, as we may have an opening
or cancellation.
What if I need to cancel?
- A 24-hour cancellation notice is requested. Your reservation
is a commitment of the therapist's time devoted to you. Please
be considerate. Due to scheduling constraints, we regret that
late arrivals will not receive an extension of time and will
be responsible for full service fees.
Can I bring my children to the
spa?
- Imprimis is a special place of retreat and respite. For the
serenity and courtesy of all of our guests, children under 12
are not permitted in spa.
What can I expect from my massage?
- Once you are with your therapist you will be asked certain
questions, such as whether there is anything you like to convey
he/she should be aware of. Feel free to express your needs so
as to receive specific attention to tense or trouble spots.
Your therapist will ask you a few questions to ascertain the
most optimum treatment for your sessions.
Relax, this is your time and time for your body (and your mind)
to release the worries and stresses of the day. Deep breathing
and closing of your eyes will assist in your complete relaxation.
Let your therapist know if you are comfortable or uncomfortable,
too warm or too cold or if the massage pressure is too light
or too intense.
Trust your massage therapist to move your limbs in whatever
position is necessary for and during the massage.
Enjoy the massage and know that you are doing something very
good for your body and your mind. You deserve this healthy interlude.
What is the best way
to care for my skin?
- Skin is the body's largest organ and to maintain optimum health,
proper skin care is necessary. Just as you need to cleanse the
body and give it proper nutrition to stay healthy, you need
to cleanse, tone and moisturize to nourish and protect your
skin. Imprimis offers an extensive selection of skin care products
that our licensed skin care specialist will be happy to demonstrate
for you and educate you for home therapies.
Why have a facial?
- A professional facial is one of the most enjoyable and relaxing
services available. When taken regularly, facials result in
very noticable improvement in your skin tone, texture and appearance.
Facial treatments fall under two categories:
1. PRESERVATIVE - maintaining the health of the facial skin
by using correct cleansing methods, increasing circulation,
relaxing nerves, and activating the glands and metabolism through
massage.
2. CORRECTIVE - correcting some skin conditions, such as dryness,
oiliness, blackheads, aging lines, and minor conditions of acne.
FACIAL TREATMENTS ARE BENEFICIAL FOR:
1. Cleansing the skin.
2. Increasing circulation
3. Activating glandular conditions.
4. Relaxing the nerves.
5. Maintaining muscle tone.
6. Strengthening mucsle tissue.
7. Correcting certain skin disorders.
8. Helping prevent the formation of wrinkles and aging lines.
9. Softening and improving skin texture and complextion..
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